Refund policy

Return & Refund Policy

Aabaranam by Priyanka

At Aabaranam by Priyanka, every order is carefully packed and quality-checked before dispatch. As our products are jewellery and accessories, we follow a strict No Return & No Refund Policy, except in the case of products that arrive damaged or incorrect.

1. No Returns

All orders placed on our website are non-returnable.

We do not accept returns for:

  • Change of mind
  • Wrong selection of product, size, colour, or design
  • Personal preference
  • Product not matching expectations
  • Minor variations in colour, finish, or appearance
  • Delay caused by the courier after dispatch
  • Products that have been worn, used, altered, or damaged after delivery

Please review the product details, images, measurements, and other information carefully before placing your order.

2. Damaged or Incorrect Products

If your order arrives damaged, defective, or incorrect, please contact us within 24 hours of delivery.

To be eligible for an exchange or resolution, you must provide:

  1. A continuous 360° unboxing video starting from the unopened package.
  2. Clear photographs and videos showing the damage or incorrect product.
  3. Your order number and registered contact details.

The unboxing video must clearly show the package, shipping label, opening of the package, and the product inside.

Claims without a proper 360° unboxing video may not be accepted.

3. Exchange for Damaged Products

After reviewing the evidence, if the product is confirmed to have been damaged or incorrectly supplied by us, we may offer:

  • A replacement of the same product, subject to availability; or
  • Another appropriate resolution at our discretion.

If the same product is unavailable, we may provide an alternative resolution after discussing it with the customer.

4. Refunds

Refunds are not provided for change of mind, personal preference, or normal product variations.

If a refund is approved for a valid damaged/incorrect-order claim, the eligible refund amount will be processed to the original payment method or through another suitable payment method, as applicable.

Shipping charges, COD/handling charges, and other non-refundable charges may not be refundable.

5. Order Cancellation

Once an order has been placed, it cannot be cancelled.

Please carefully verify your products, delivery address, contact details, and order information before completing your purchase.

6. Products Damaged After Delivery

Aabaranam by Priyanka will not be responsible for damage caused after delivery due to:

  • Improper handling or storage
  • Normal wear and tear
  • Exposure to water, perfume, chemicals, sweat, or cosmetics
  • Accidental damage
  • Alteration or repair by the customer or a third party

7. Approval of Claims

All damage, defect, exchange, and refund claims are subject to verification by Aabaranam by Priyanka.

We reserve the right to reject a claim if the provided evidence does not establish that the product was damaged or incorrectly supplied before or during delivery.

8. How to Contact Us

For a damaged or incorrect order, contact us within 24 hours of delivery with:

  • Order Number
  • Customer Name
  • Registered Mobile Number
  • 360° Unboxing Video
  • Clear Photos/Videos of the Product

Please do not send the product back without receiving confirmation from us.

By placing an order with Aabaranam by Priyanka, you acknowledge and agree to the above Return & Refund Policy.